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Using uniz.host

Server won't start: reading the console on uniz.host

Last updated September 30, 2026

Short answer

Work through three layers in order. First the status line under the server's name: if it says the server stopped for running out of credit, top up and press start. Second the red alert above the tabs, which translates the underlying failure into plain language. Third the Console tab, where you read the last lines before the server died. The case people get stuck on most is a server that reads Failed to start and loops, and in that state there is deliberately no restart button: the fix is to stop it fully, fix the cause, and start it again. An empty console while a server boots is normal, not a fault.

Steps at a glance
  1. Read the status line first
  2. Read the red alert if there is one
  3. Open the console and find the last lines before it died
  4. Stop it fully, fix the cause, then start again
On this page · 9 sections
Read the status line firstRead the red alert if there is oneOpen the console and find the last lines before it diedRestart-looping — and why the restart button is disabledWhen commands workA quiet console on an idle server is normalRunning, but friends still cannot joinStill stuck — what to send supportRead next

The server will not come up, friends cannot join, or it dies moments after every start. The server page on uniz.host almost always says why — but the answer is spread across three places. This guide walks them in the order worth checking, from the one that states the cause outright to the one you have to read yourself.

Read the status line first

The status line under the server name is the first answer. It is more specific than most people notice, and it usually adds a short note on what the state means for your money.

StatusWhat it meansWhat to do
Creating…first-time install; game files or a modpack are downloadingwait, and watch progress in the console
Startingtold to boot, not ready for players yetwait; if it stays here, see the restart-loop section
Waiting for roomthe machines are full for a moment and a place is being foundwait; it starts by itself once there is room, no need to press again
Runningup and accepting playersif nobody can join, the problem is the address or the player's end
Stoppedoff, and not being charged forpress start
Asleepput to sleep for you because nobody was playingnormal — a player connecting wakes it, or press Wake
Stopped: out of creditstopped by the platform when credit ran outtop up, then press start
Failed to startthe boot failed, or it is loopingread the red alert and the console, then see the restart-loop section
Archivedstopped long enough that the world was moved into storagepress Restore & start once; the world is restored free

If you see "Stopped: out of credit" there is nothing further to diagnose. The owner sees an "Out of credit, so the server was stopped" alert on the same page with a "Top up" button. Top up, press start, and your world and files are exactly as you left them.

Read the red alert if there is one

When a start fails at the platform level, the status reads "Failed to start" and a red-bordered alert appears above the tabs with the cause in plain language, a "View console" button (and "Ask the AI assistant to look" when the server has the AI tab). Four underlying failures are translated.

The alert's headingWhat actually happenedWhat usually fixes it
The server starts, then shuts itself down again and againthe game boots and dies, over and overread the console — usually a mod, a version, or a config file
Couldn't pull the server imagethe program to run could not be fetchedcheck the configured version exists, then try again
The container failed to startit failed before the game even begantry again; if it repeats, tell support
The selected size exceeds the cluster's current limitsno room right now for the size requestedtry a smaller plan, or contact support

If you added, removed or updated a mod or plugin just before the failure, the alert also names the last one that changed and when — very often the culprit.

An error that did not happen at boot is shown as "Last error" followed by the message. If the message matches none of the above, it is a raw message from underneath with no translation yet. Copy the whole line for support — it is worth a lot.

The alert holds the most recent error, not the current state. A server that has since come back may still show the alert from an earlier attempt, so let the status line decide what is true now.

Open the console and find the last lines before it died

The "Console" tab is the log the game itself prints, and it is the only place that names which mod or which line of config broke it.

Worth knowing before you read:

  • The console is a live stream. It opens with roughly the last 200 lines and then follows along on its own — no need to press refresh.
  • It keeps roughly the most recent 3,000 lines on screen; older ones scroll away. To go further back, use Download log. Expand console shows more lines at once, and the search box finds words such as Exception in the log.
  • Logs are available from the "Creating…" state onward, which is the most useful window for a large modpack because you can watch how far the download has got.
  • An empty console during boot is normal. Before the container prints its first line the platform returns empty logs rather than an error, and keeps polling until output appears. Nothing is wrong and hammering refresh will not help.
  • Passwords and secrets that leak into a log line are masked before the line ever reaches you.

The way to read it: work bottom to top and find the last lines before the run ended. Watch for filenames, mod names, and anything starting with Exception or Error. On Minecraft, UnsupportedClassVersionError or class file version means a Java version mismatch, which has its own guide.

Restart-looping — and why the restart button is disabled

The symptom: the status sits on "Starting" or reads "Failed to start" and never becomes Running, the console prints the same block every few minutes, and the header has no restart button.

That is not a bug. Restart is only offered while the server is genuinely running, because restarting means shutting down cleanly and coming back — which cannot be done to a server that never came up. In this state the button that works is Stop.

Stop it fully, fix the cause, then start again

  1. Press "Stop" and wait until the status settles on "Stopped" — do not press start while it is still stopping. If the platform already stopped it for you, the status reads Failed to start with a note that it was stopped, and a Start button is shown instead
  2. Fix whatever the console pointed at. If you added a mod or changed the version just before this, undo that first: it is the most common cause by a distance
  3. Press "Start" and watch the console from the first line

Money is not a worry meanwhile: billing starts only once a server reports itself online, so a server that never finishes booting is never charged for. Stop it anyway — a server sitting in a restart loop is doing nothing for anyone.

When commands work

The command box under the console has two conditions.

First, the server must be online. Otherwise it reads "Console commands are available while the server is online", because a command is delivered to the running game, not to a file.

Second, the game must support remote commands. Minecraft does, which is why it gets a command box plus command and player-name suggestions. Palworld has no such system in the game itself, so a Palworld server shows logs and its own dedicated buttons but no command box.

A quiet console on an idle server is normal

If your server is online with nobody playing, the console can show nothing at all for long stretches. That is deliberate, and it is not a sign the server is stuck.

Both games log a line every time something reads values out of them, and our platform reads routinely to count players and measure server health — on Palworld through its own web interface, on Minecraft through the remote-command channel. On an idle server that traffic is very nearly the whole log. All of it is hidden, so what you see is your server and nothing else: the moment a player joins, a command runs or an error is thrown, it appears. Real in-game events and the results of your own actions are never hidden.

Running, but friends still cannot join

If the status says Running, booting is not your problem. Check these three:

  1. Wrong address — copy it from the Join the game box on the Overview tab exactly. Games that use a port need the port number too; it is not optional.
  2. The address was just changed — the old one stops working immediately, so players who saved it in-game have to remove and re-add it.
  3. Whitelist or ban list — a Minecraft server with the whitelist on refuses anyone not on it, while working perfectly in every other respect.

Still stuck — what to send support

Sending these four together shortens things considerably:

  • the server name or its address
  • the status you are looking at right now
  • the full line in the red alert, if there is one
  • the last twenty or so console lines before it died

And if you changed something just before this started, say what. Nearly every time, that is where the answer is.

Read next

  • Java runtime — if the console mentions class file version
  • Server file manager — how to undo a config edit
  • Dashboard tour — every status, alert and tab on the server page
  • Credits and billing — if the server stopped for want of credits

Frequently asked questions

My server is stuck on Starting or reads Failed to start, and there is no restart button.

Restart is only offered while a server is genuinely running. Stuck on Starting or Failed to start means it never finished booting, or it is looping. The button the header offers there is Stop — press it, wait for the status to settle on Stopped, fix the cause, then press Start.

The console is empty. Is the server broken?

Usually not. An empty console while a server boots is expected, because the container has not printed its first line yet; the platform returns empty logs rather than an error and the console keeps polling until output appears. The other case is a server that is stopped or archived, where the console says there is no output from your server yet. Let the status line under the server's name decide which one you are looking at.

My Palworld console is quiet even though the server is online. Is that right?

Yes. Palworld logs a line every time something reads values out of the game, and our platform reads routinely to count players and measure server health — so an idle server's log is almost entirely the echo of our own polling. All of it is hidden, which is why a quiet server looks quiet instead of busy. Real in-game events and the results of your own actions are never hidden.

The red alert says it couldn't pull the server image. What did I do wrong?

Almost certainly nothing. It means the program the server would run could not be fetched — usually a version that does not actually exist, or a temporary problem at the source. Check that the selected version is real, switch back to one that worked before, and start again. If it repeats, tell support the server name and the version you have set.

I can't type commands in the console.

Two reasons. The command box only works while the server is online, because commands are delivered to the running game rather than to a file. And some games have no remote command system at all — Palworld among them — so those servers show logs and their own dedicated buttons, with no command box.

I changed a setting and nothing happened.

If a banner says changes are pending a restart, the value was saved but has not been read, because games read their configuration at start-up. Press Restart now on that banner once and check again. If there is no banner and the value still looks old, the save did not go through — save again and watch the notification that pops up.

Related guides

Credits and billing — how you are charged, and how to read your bill฿1 = 1 credit, ฿20 minimum top-up, RAM billed hourly only while a server runs — plus how to read the credits page and your spending historyA tour of the uniz.host dashboard — what this page is telling youRead the uniz.host dashboard properly — the sidebar, the server list, the tabs, the Join card players need, and the resource-usage charts.Minecraft server crashes after adding mods? Read the error, then pick the right Java runtimeWhat UnsupportedClassVersionError and class file version 61.0 mean, why a modded server crashes on a correct game version, and how to pick the right JavaWhitelist, operators and bans on your Minecraft serverLet only your friends in, make someone an operator, ban a griefer — and do all three while the server is stopped, on uniz.host.Manage server files on uniz.host — edit, upload, extractEverything the Files tab on uniz.host does — which files open in the editor, which only download, folder uploads, zip extraction, and the real limits

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On this page
Read the status line firstRead the red alert if there is oneOpen the console and find the last lines before it diedRestart-looping — and why the restart button is disabledWhen commands workA quiet console on an idle server is normalRunning, but friends still cannot joinStill stuck — what to send supportRead next
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